JM Care Plan ClaimsClaims

Submit a claim

Creates a new claim against an existing JM® Care Plan sale. Returns the internal claim ID and external claim ID upon success.

Request

claimRequest
claimTypestringOptional

Repair/replaced types

customerDetailsobjectOptional
Customer details
inHouseShipmentReimbursementobjectOptional
Shipping information on claim details page
jewelryDescriptionstringOptional
Jewelry Description
jobEnvelopestringOptional
Job envelope
locationIdstringOptional0-50 characters
Store code id
notestringOptional
Note for the Claim Processor
productCodestringOptional0-10 characters
Product code
productFailureDatedatetimeOptional

Product Failure Date aka. Date of Loss (DOL). Date format: YYYY-MM-DD

reasonForReplacementstringOptional

Reason for the replacement, required only if claim type is REPLACE_ITEM

repairCenterLocationIdstringOptional

Repair center store code id. Required if claim type is SEND_TO_SERVICE_CENTER.

repairInfolist of objectsOptional

Repair information: repair type, repair price/quantity

replacementCostdoubleOptional
Cost of the replacement
returnAddressobjectOptional
Information about where to return item after repair in repair center finished.
saleIdstringOptionalformat: "uuid"
System sale id

Response

OK
claimIdstringformat: "uuid"
The UUID of the claim that is created via addClaim API
externalClaimIdstring
The external claim id

Errors

401
Unauthorized Error
403
Forbidden Error
404
Not Found Error