Get a claim by ID | Jewelers Mutual Developer Docs

{
  "_links": {
    "empty": false
  },
  "claimId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "claimInformation": {
    "claimDate": "2023-11-15T10:30:00Z",
    "claimPaidDate": "2023-12-01T15:45:00Z",
    "jewelryDescription": "18k Gold Diamond Engagement Ring",
    "jobEnvelopeNumber": "JEW123456789",
    "productFailureDate": "2023-11-10T08:00:00Z",
    "repairOrReplace": "Repair",
    "repairedBy": "Downtown Jewelers",
    "replacementReason": "N/A",
    "storeCode": "NYC1001",
    "submittedBy": "Jane Smith"
  },
  "customerInformation": {
    "address": {
      "address": "123 Maple Street",
      "city": "Springfield",
      "state": "IL",
      "zipCode": "62704"
    },
    "email": "john.doe@example.com",
    "firstName": "John",
    "lastName": "Doe",
    "phoneNumber": "(217) 555-1234"
  },
  "externalClaimId": "EXT-20231115-0001",
  "jewelerShippingInformation": {
    "address": "456 Jewelry Ave",
    "city": "Springfield",
    "name": "Downtown Jewelers",
    "state": "IL",
    "zipCode": "62701"
  },
  "repairCenterInfo": {
    "address": "789 Repair Rd",
    "city": "Chicago",
    "name": "Chicago Repair Center",
    "state": "IL",
    "zipCode": "60605"
  },
  "requestedRepairDetails": [
    {
      "cost": 250,
      "quantity": 1,
      "repairCode": "Ring Re-sizing upto",
      "repairType": "Ring Re-sizing"
    },
    {
      "cost": 150,
      "quantity": 1,
      "repairCode": "Diamond Replacement",
      "repairType": "Stone Replacement"
    }
  ],
  "shippingInformation": {
    "toCustomer": {
      "cost": 15,
      "trackingNumber": "1Z999AA10123456784"
    },
    "toStore": {
      "cost": 10,
      "trackingNumber": "1Z999AA10123456785"
    }
  },
  "state": "Closed",
  "status": "Paid",
  "totalCost": 425
}

Retrieves full details of a claim by its internal claim ID, including customer information, repair details, and current status.

Path parameters

claimIdstringRequiredformat: "uuid"

claimId

Response

_linksobject

HAL hypermedia links map. The empty flag indicates whether any links are present on the resource.

claimIdstringformat: "uuid"

claimInformationobject

Claim information

customerInformationobject

Customer details

externalClaimIdstring

jewelerShippingInformationobject

Information about location/store

repairCenterInfoobject

Information about location/store

requestedRepairDetailslist of objects

shippingInformationobject

Shipping information on claim details page

statestring

statusstring

totalCostdouble

Errors

401

Unauthorized Error

403

Forbidden Error

404

Not Found Error